Shipping policy

We offer FREE SHIPPING on all orders within the continental United States via standard shipping.  We also offer expedited shipping options on our site; please select your preferred option at checkout to display shipping rates.  If you have additional questions, you can contact us via email flipfold@longlatinc.com or call 800.601.8198 (M-F 8:30am-5:00pm).

Ordering Online

When will my order ship?
Most orders will ship within 1-2 days. Orders within the continental United States are shipped via UPS ground or USPS. Please note that UPS will not deliver to a P.O.Box. We offer expedited shipping options on our site.

Please note: If you are interested in expedited shipping options we suggest that you contact us to ensure your package will arrive on the desired date. Orders placed after 2 p.m. ET Monday-Thursday usually will not ship until the following day. Orders placed after 2 p.m. on Friday usually will not ship until the following Monday.

Once your order is picked up by UPS you will receive an email with your tracking information.

Can I track my order?
Yes, please make sure to enter your correct email address when ordering online and UPS will send your order tracking information.

Can I purchase a FlipFold from this site if I live outside the United States?
Yes, we currently ship to the following countries:

North America: Canada.

Europe: France, Germany, Ireland, Italy, Portugal, Spain, United Kingdom.

Australia and New Zealand

Please check available shipping carriers and shipping rates at checkout.  Please be advised that international shipments will be subjected to customs and may incur duty, tax and/or handling charges which will be your financial responsibility. 

We'll be shipping to more countries soon, so sign up for our e-mails to be updated. 

Can I purchase a FlipFold from this site if I have a military address overseas (APO/FPO)?
Yes, please email your order information to info@flipfold.com. These orders are processed differently and sent via USPS.

What if I have my own UPS account? 
If you have a UPS account that would like to use, please contact us directly to process your order. Email flipfold@longlatinc.com or call 800.601.8198 (M-F 8:30am-5:00pm).