Returns Policy

Retail customers are responsible for all returns and shipping charges. Only product cost will be refunded - not shipping costs. All returns must be shipped registered and insured mail with signature required. Merchandise must be received in our warehouse within 30 days of receipt. You must contact us by email within 48 hours of receipt of your item(s) to receive a return authorization. We appreciate your understanding.

Returning Damaged Items

All items are checked before shipping to ensure quality. If you receive a damaged item you must contact us via Email or phone (888-201-3653) within 48 hours of receipt of your item(s) to verify the damage and receive a Return Authorization Number.

Damaged goods will be replaced and shipped upon approval within our fulfillment center. Any merchandise returned without prior authorization will not be accepted in our warehouse and returned to sender. We appreciate your cooperation and understanding.

Please contact us for more information on our Shipping & Returns Policies.

Shipping Policy

All orders within the 48 Contiguous United States are shipped via UPS Ground. We also offer expedited shipping options via UPS.

If you are interested in expedited shipping options we suggest that you contact us to ensure your package will arrive on the desired date. Orders placed after 2 p.m. ET Monday-Thursday usually will not ship until the following day. Orders placed after 2 p.m. on Friday usually will not ship until the following Monday.

Please note: when estimating delivery date, do not count the day your package was picked up by UPS. For example, if 3 Day Select in chosen & your package is shipped out on Monday, you will receive the package by end of Thursday.

Once your order is picked up by UPS you will receive an email with your tracking information.

We are unable to ship to a P.O. Box via UPS. Please provide an alternative shipping address.

Orders to Canada are shipped via UPS Standard.

All other international orders (including Alaska and Hawaii) are shipped via USPS Priority Mail.

Please contact us or call 888-201-3653 for more information on our Shipping & Returns Policies.

Privacy Policy

At FlipFOLD & Debbee LLC, we respect your privacy.

FlipFold does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is only used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Shipping of items for delivery purposes, including UPS and USPS.


Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern FlipFold/ Debbee LLC 's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

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